Sunday, October 26, 2008

the nicer i am to people, the meaner they are.

so last night, it was disgustingly busy at work. because, apparently a little bit of rain means that the apocalypse is coming and people need to stock up on canned foods for their fall out shelter, and plenty of milk and bread to tide them over. so our power kept flickering and 90% of the people coming into the store were in a foul mood. i, on the otherhand, was not. i was closing with one of my favorite people, N., and nights i close with her are always a laugh.

so amongst the cranky elite was this lady who will be referred to as the wine lady from now on. i had just heated up my dinner, and N. was at the desk helping out these people sending a western union. fine. so the wine lady comes up, and i ask her what she needs help with. and as soon as she opened her mouth, i was like "...". the following is the exchange between the two of us:

Wine Lady: "excuse me but what is your policy regarding things that scan wrong?"
Me: "well what was it that scanned incorrectly?"
WL: (she kind of gave me a withering look, which kind of perplexed me) "well, this bottle of wine is marked 8.99 but it is ringing up at 9.49..."
me: "well, because it is wine, i am only allowed by law to give you back the difference in prices, as opposed to our policy regarding the regular items, which is you would get it for free"
WL: "oh."
Me: "ma'am i just need to see the wine please. thank you"

so at this point i have the bottle in question in my possession. i am filling out the form that's needed for this type of situation, and N. leans over and is like "you know you can only give her the difference right" (cause she had missed my explaination). to which i responded "yeah i already let her know that was the deal". and continued on, ringing up her refund.

Me: "here you go ma'am 54 cents. have a nice day"
WL: "thanks...and WHAT was your name again?"
Me: "...m. why was there a problem?"
WL: "your ATTITUDE was the only problem." while her goofy ass husband laughs in the background.

my jaw dropped. like there was absolutely nothing attitude-y about my exchange with her, i was insanely pleasant. and N. just looks at me with the same expression and goes "what the FUCK just happened? like...how was that even a viable response to you!"

i seriously don't get it. several of my coworkers have said to me that i am acutally TOO nice and people take it as me being all fake nice and what not. what the fuck ever. i am just gonna start being horrible to people. and i mean it. GRRRR see i'm tough and mean! YEAH!

2 comments:

zelle said...

I wanted to break that bottle over her face. It might have made it look better. What a whore.

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